Build your reputation with online reviews!

If you do not have a third-party review service, a Facebook page, or a Google My Business page, you cannot build your reputation with online reviews from satisfied customers and you won’t know what unsatisfied customers are saying about you. Unhappy customers are more likely to leave reviews. Satisfied customers are the silent majority. They have to be invited to review your local business because it may not cross their mind.

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  • Third-Party Reviews to Build Your Reputation with Online Reviews

    We use a proactive third-party review service which feeds into Google. Below are some of the reasons for seeking customer reviews:

    Reviews provide indirect referrals. A positive review is an endorsement of your product or service that will motivate others to try it.

    Customer reviews add backlinks from the review site, Twitter, and Facebook to your website.

    To build authority. An online reputation management strategy is an excellent way to get established as an authority in your industry.

    Reviews spread positive messages about your company and your service(s). This is the age of the empowered customer. One positive review can reach more people than a national television ad campaign.

    Reviews provide engagement with your satisfied customers that prospective customers can engage with.

  • Customer Review Services

    In order to build your reputation with online reviews, you should respond to all reviews, both positive and negative. WSI can manage this process for you. Engaging disgruntled customers can have a positive effect on your marketing efforts.

    Reviews provide your local business with a continuous supply of unique, fresh, user-generated content. They let web crawlers know that your site is active. Site activity drives your website higher in the organic search engine rankings. It also increases website conversions.

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