Customer Review Management
Improve Your Online Reputation
When is the last time you bought a product without reading reviews first? Well, it is the same when hiring a business to provide products or services. People value the opinion of others when deciding whether or not to work with your company.
Review services are increasingly important in establishing your business as an authority in your space. Maintaining a positive rating through getting and responding to reviews takes time and focus that you as a business owner may not have the time for.
With all the benefits that review services provide for both reputation management and SEO, it is very important to include this as part of your overall internet marketing strategy.
Gone are the days where a testimonial page on your website was enough to gain trust of prospective customers. Testimonials lack the credibility that third-party review services offer because users cannot distinguish genuine reviews from planted ones.
Future customers don’t care about what you have to say about your business. They care about what your current customers are saying.
Customer reviews are proving to be more and more valuable as time passes for reputation management as well as SEO. Google now considers customer reviews a key factor for search engine rankings, as they are rich in the keywords you want to rank for. Having your customers write reviews for your business essentially has them marketing for you! Our Edmonton digital marketing agency can help you grow and manage reviews.