"Our happy customers don’t leave reviews"
With over 80% of people researching a business or brand online before buying from them, monitoring, and managing your online reputation are essential to growing your business. Digital marketing and online reputation are closely aligned. It doesn’t matter how many people you’re attracting to your business if they’re also reading negative reviews and comments about it.
A positive online reputation builds trust with your current and potential customers, boosts your keyword rankings, and conveys your expertise, authority, and trustworthiness. And when you’re recognized as a trusted authority in your field, qualified customers are more likely to find you.